With a heritage of introducing DevOps practices and tooling to large organisations coupled with delivering and operating critical systems, intive is focused on bringing automation to the Infrastructure and Operations (I&O) domain through our workflow-focused IOTA programme.
intive team will work with your teams to deliver value from the outset.
Start small. Think Big. Deliver Fast.
Facilitation of Goal Definition & Automation Workshops using Agile-Lean techniques Deployment of IOTA Platform.
Overview training on IOTA and DevOps practices.
Pack Development: Includes Workflow Design, Sensor implementation, conversion of business logic, and testing for a repeatable experience.
Agile environment provided.
End of Kickstart Demo and Report
Facilitation of Goal Definition & Automation Workshops using Agile-Lean techniques.
Full training session on IOTA DevOps practices from cradle to grave.
Pack Development: Includes Workflow Design, Sensor implementation, conversion of business logic, and testing for a repeatable experience.
Support services by Ammeon Solutions for forwarding versions of IOTA.
Agile-Lean Environment & Coaching provided for the IT teams
Maintain Support Services, including:
Knowledge - IOTA Reference Architectures, Documentation and Discussions
Platform Support - Service Levels backed by SLAs that includes managed support cases for the IOTA platform components, integrations and the IOTA Life Cycle Manager
Security - Security updates and Vulnerability responses for the IOTA platform components
Assurance - certified hardware and software including upgrade paths, patching schedules, product and version dependencies between IOTA components, update on platform configuration best practices, software configuration management, automation improvement opportunities, etc.
As-a-Service Operations, including:
Customer On-boarding - including IOTA platform deployment, service desk integration, training in tools and processes, etc.
Operations (ITILv4) support - service desk, incident management, change management, monitoring, alerting & logging, performance reporting, user management, backup & recovery, capacity planning, disaster recovery, etc.
IOTA Platform Subscriptions - IOTA subscription is included
Governance - Customer Support Manager, Monthly Reports, Quarterly Reviews