Being a challenger bank, Tandem focuses on creating banking services that can improve people’s finances in the long-term perspective. There’s no one-size-fits-all approach to delivering on customers’ needs nowadays – people, especially millennials, expect fully personalized solutions.
For over 5 years now, Tandem and intive have been working closely on the selection of frictionless banking services, including the bank’s flagship product – the Tandem app. Accelerating the “lifestyle banking” trend, dev teams focus on the constant improvement of the customized financial management features as well as creating the most secure payment processes for bank’s clients.
One of the most substantial parts of the Tandem app is its budgeting feature. Using AI-driven analytics, Tandem and intive’s specialists extract valuable insights from this huge amount of data. That allows the bank to match user needs on a very deep level, providing them with information about their spending habits and giving helpful tips on saving money.
Although the work on some Tandem’s services (including the app) is still ongoing, it’s already bringing satisfactory results. In 2018, after launching the credit card and fixed savings accounts, the bank has notched up more than 100,000 customers. Today, Tandem proudly supports over 700 000 customers. With new products on the way, these numbers are expected to swell, cementing the Tandem’s position on the market.
Developing state-of-the-art products requires not only constant innovation and focusing on the user's needs, but also the right technology business partner, who shares the same vision and values. Together with intive we were able to build an incredible, well-integrated team to create a perfect digital banking experience for our customers.