Tandem Innovative Financial Products

Being a digital bank, Tandem focuses on creating banking services that can improve people’s finances in the long-term perspective. There’s no one-size-fits-all approach to delivering on customers’ needs nowadays – people, especially millennials, expect fully personalized solutions. The goal is to develop exceptional digital products, which reflect customers’ lifestyles and add real value by solving their problems, whilst ensuring that sustainability goals are not compromised.

For over 7 years now, Tandem and intive have been working closely on creating frictionless banking services that would appeal to today’s consumers. Cross-functional dev teams are actively involved in backend and frontend works, data analysis, regular testing and other tasks to guarantee the most effective development of the bank’s flagship products – with the Tandem app in the center of it. This user-friendly and very intuitive app creates a captivating mobile experience and has the potential to change the way people think about spending their money. Accelerating the trend of so-called “lifestyle banking”, Tandem concentrates on the constant improvement of the app’s customized financial management features as well as creating the most secure payment processes for its clients.

When the turbulence of 2020 put the spotlight on the need for flexibility and scalability for all financial sector, Tandem and intive had already initiated a plan for overhauling the entire Tandem’s banking platform. The goal was simple: to have an utmost secure and resilient banking platform, which would aggregate numerous Tandem’s services and simplify the optimization of bank’s products. Moreover, the development of its own customized platform and resignation from a third-party provider were an important step for Tandem on its way to improve the bank’s cost-efficiency and shorten the path to profit.

Despite the challenges posed by the Covid-19 pandemic, it took just 12 months of Tandem and intive’s close cooperation to develop the new platform, onboard more than 1,500 Beta customers and execute a smooth migration of the entire customer base, deposits and mortgages books. To put focus on the ability to further scale existing digital products and deploy new ones, Tandem and intive built a modern event-driven architecture on AWS - a top cloud platform, which has the great depth of services dedicated for banking and delivers the most stringent security requirements at the same time. By leveraging AWS cloud environment to get more value from data and make informed decision-making, Tandem bank can now bring new ideas to market at lightning speed and create more elegant customer experiences – all while meeting compliance and regulatory requirements.